In my bindery supervisor days I recall a few PIA salespeople (and I don’t mean Printing Industries of America) following client’s jobs through the print shop, snooping around in what seemed to be a random fashion. They might pick up a press sheet, glance at how a skid was wrapped, or pull a few folded brochures from a box. If they glared at me and walked back to the office with brochures in hand I knew something was wrong.